Question 1

How can I download my purchased product?

Accepted Answer

Single purchase users can download their product from the Downloads section of their account page. Membership users can download directly from the product page.

Question 2

“style.css Missing” Error While Uploading a Theme

Accepted Answer

If you see the “style.css missing” error, it usually means you uploaded the wrong file.

How to fix it:

Unzip the downloaded theme file on your computer.
Inside the extracted folder, locate the inner theme-name.zip file.
Go to Appearance > Themes > Add New > Upload Theme and upload the inner zip file (not the full package).
After activation, install any required plugins from the downloaded folder.

💡 Always unzip the main file first and upload only the actual theme zip file.

Question 3

“Invalid Plugin” Error When Uploading a Plugin

Accepted Answer

If you see the “Invalid plugin” error, you’re likely uploading the full download package instead of the actual plugin file.

How to fix it:

Unzip the downloaded file on your computer.
Open the extracted folder and locate the inner plugin-name.zip file.
Go to Plugins > Add New > Upload Plugin in your WordPress dashboard.
Upload the inner plugin zip file and click Install Now.

💡 Always unzip the main download first and upload only the actual plugin zip file.

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